Privacy Policy

YARNVIA EXPORTS PRIVATE LIMITED (“Company”/ “Us”/ “We”) is committed to protecting the privacy of the users ("You" / "Your" / "Yourself") of its website/software application currently branded as “YARNVIA” offered by the Company ("Service") and has provided this privacy policy ("Policy") to familiarize You with the manner in which the Company uses and discloses Your information collected through the Service. This Policy forms part and parcel of the User Agreement ("ToU"). Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the ToU.

The terms of the Policy provided herein govern Your use of Service and the information accessible on or from the Service. The Policy also lays down how the Company may collect, use and share any information You provide.

By accessing and/or using the Service, You signify Your agreement to accept this Policy. IF YOU DO NOT AGREE WITH ANY OR ALL OF THE FOLLOWING TERMS OF THE POLICY, PLEASE DO NOT ACCESS AND/OR USE THE SERVICE.

Changes to Privacy Policy

This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be made available to You on the Service. Any such modifications/ changes shall be effective immediately upon them being posted. We reserve the right, at Our sole discretion, to change, modify or otherwise alter this Policy at any time with or without prior notice (to the maximum extent permissible under law). You are encouraged to periodically review the Policy and any changes hereto. Your continued use of the Service following the posting of changes and/or modifications will constitute Your acceptance of any revised Policy. The Company retains the right at any time to deny or suspend access to all or part of the Service to anyone who the Company believes has violated any condition of this Policy (as modified from time to time).

Sensitive Personal Data or Information

THE COMPANY WILL NEVER ASK YOU AND YOU MUST NEVER PROVIDE SENSITIVE PERSONAL DATA OR INFORMATION TO THE COMPANY OR TO ANY PERSON/ENTITY REPRESENTING THE COMPANY. ANY DISCLOSURE OF SENSITIVE PERSONAL DATA OR INFORMATION SHALL BE AT YOUR SOLE RISK AND WITHOUT ANY LIABILITY TO THE COMPANY.

YOU MUST NOT DISCLOSE YOUR FOLLOWING SENSITIVE PERSONAL DATA/ INFORMATION:

  • Passwords.
  • Financial information such as bank account details, credit card details, debit card details, secure pin number, passwords, etc.
  • Physical, physiological and mental health condition.
  • Sexual orientation.
  • Medical records and history.
  • Biometric information.
  • National identification numbers.
  • Such other sensitive personal data or information.

However, Users must note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Personal Information or Sensitive Personal Data or Information for the purposes of this Policy and the Company shall not be obliged to take any measures to protect the same since the same is freely available in the public domain.

Please note that identity theft and the practice currently known as "phishing" are of great concern to the Company. We do not and will not, at any time, request Your credit card information/debit card information/financial pin numbers/ Payment Methods and passwords etc. If the Service is available to access by making a payment of subscription fee, then such information (only to the extent necessary) shall be collected, stored and/ or processed by the third-party payment gateway directly, without any access to the Company to any such payment information. User shall then be governed by the terms of use of such third-party payment gateway. Other than providing a confirmation upon receipt of payment from You against Your Account, the Company disclaims all liabilities in relation to Your payment processing by such third-party payment gateway and/ or third-party service provider, as the case maybe, and the collection and processing of any payment information provided by You to such party(ies). You can file any complaint related to payment processing by writing to Us directly on support@yarnvia.fun and the same will be forwarded to the concerned third-party for redressal.

What Data/Information is Collected

The Company may collect the following two types of information:

  • "Personal Information" which shall mean information which could reasonably be used to identify You personally including without limitation, Your name, phone number, date of birth, gender, location, IP Address, device information and profile picture.
  • "Non-Personal Data/Information" which shall mean information that does not identify You or any other individual, and includes session, cookies, web beacons and usage data, log data and aggregate information.

How is the Data /Information Collected?

We may also obtain information collected by cookies or similar technologies, through contest and promotions held by the Company, newsletter subscriptions, enrollment for promotions, campaigns, special offers, surveys, feedback, analytics, research, information posted in social communities on the Service, etc. or otherwise shared on the Service.

We may combine Your personal information with information collected from tracking technologies and aggregate it with information collected from other Users using the Service to attempt to provide You with the services and a better experience on the Service.

Purpose and Use of Data/Information Collection

The information so provided by You to the Company or otherwise captured by the Company may be used for a number of purposes connected with the Company business operations which may include the following:

  • For completing your Account creation/ registration processes, including OTP activation.
  • To verify Your identity, access, privileges assigned and relationship with Us for using the Service, including enabling swift & seamless log-in, content recommendations, continue watching features.
  • To provide access to Content and maintain the Service.
  • To keep You informed about the latest content available on the Service and special offers.
  • For dealing with requests, enquiries and complaints, customer services, technical support and related activities.
  • For monitoring Your activity on the Service including pages/titles viewed, load times, watch times, content selection and watch history.
  • To determine your geographic location and to personalize Your experience.
  • For notifying You of any new offers or services of the Company.
  • To conduct research, internal reviews and data analysis for the Service.
  • To detect, prevent and address technical issues on the Service, including crash logs and build performance statistics.
  • For any legal/ regulatory requirements, including judicial process and to provide information to law enforcement agencies as permitted by law.

Disclosure

The Company does not sell or rent Personal Information. Personal Information may be disclosed under the following circumstances:

  • To its affiliates, group companies, consultants, vendors and contractors who work with Us to enable operations.
  • To comply with legal process, public and government authorities whether local or foreign, or to protect the Company's rights, privacy, safety or property.
  • With third-party service providers (excluding profile pictures) to personalize the app for You and perform behavioral analytics.

Information Security and Storage

The Company uses commercially reasonable security measures, practices and procedures mandated under the Information Technology Act, 2000 to safeguard and protect Your data and information. You accept the inherent security implications of providing information over Internet/ cellular/data networks and acknowledge that we cannot ensure or guarantee the security of Your data/ information while it is being transmitted to our Service.

Data Retention/ Data Deletion

We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. Once the purposes are achieved, all Personal Information is deleted in a safe and secure mode.

Support

If You do not consent to any part of the terms herein or wish to withdraw consent to process Your information then You may stop using the Service and ask Us to remove Your information from Our records by writing to Us on the e-mail id support@yarnvia.fun.